Contact

Orders are processed within 2-3 business days. After processing, delivery typically takes 2-6 days depending on your location. You'll receive a tracking number via email once your order has shipped. You can also track your order anytime through the Shop app.

You can reach us at qleanears@gmail.com. We aim to respond within 24-48 hours. Most common questions are already answered right here on our website and in our FAQs, so be sure to check those first!

Most customers notice results right away. The sticky tip picks up earwax on first use, so you can see exactly what's been removed. For the best experience, we recommend using it 2-3 times per week to keep your ears clean and fresh.

Absolutely. Qlean is designed to be a safer alternative to cotton swabs, which can push wax deeper into the ear canal. Our soft, sticky tip gently lifts wax without pushing it further in. Simply insert gently, twist, and remove. Do not insert deeper than feels comfortable. If you have an ear condition or recent ear surgery, consult your doctor before use.